As you may be aware, I purchased my first pair of KHB's, if you need a refresher the link is above. I have worn them a few times, and I still think they are the most comfortable shoe I have ever worn. I was wondering why with every step I took I heard a little squeak. On closer inspection I finally saw the reason - the heel tip was loose so pinching the stem of the heel with every step. Sad Face. I couldn't believe that I had finally been able to wear KHB's then they broke on me!!
Knowing that the Ramarim's that Shoe Me Gorgeous sell come with a 12 month warranty, I emailed Jess asking if there was anything Shoe Me Gorgeous or Ramarim could do and she immediately contacted her supplier.
Due to the KHB's being out of stock in my size, Jess has offered to pay for the repair bill at the cobbler!!! Fantastic!
The next example that proves how good Shoe Me Gorgeous are - You all know that I am getting married soon (Yipppeeee). Obviously I needed stunning heels and accessories to match, I found the shoes easily enough (read about them here), but I was struggling to find the little evening bag I wanted.
I again contacted Jess to see if she knew of anywhere that would stock the particular bag I was after, and sure enough she came to the rescue and found me a lovely bag through one her contacts.
Thanks again Jess for solving my shoe dilemma & being so accessible to your customers, we love it!!!
Grace x
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